FEDEX, and other delivery services don't ship or move your packages
on weekends or holidays. When counting the days for an expected
delivery, don't include the day a package shipped, any weekend days,
or any holidays.
example, if an in stock order is placed on a Friday (non-holiday)
before 1 PM central time, requesting Next Day Air shipping method.
The order, for most in stock items, should ship that Friday and
arrive on the following Monday (weather permitting and presuming it
isn't a holiday). Another example, a 2nd Day Air order is
placed on a weekend or a holiday. It would ship on the next business
day (non-weekend, non-holiday). If, in this example, the order was
placed on Saturday and Monday is a holiday then the order would ship
on Tuesday and should arrive on the following Thursday. If in doubt
about delivery times, especially time sensitive orders please call
our toll free number 877 894 1960 or email firstname.lastname@example.org
for fastest response time
try to ship the same day if the order is received early enough
(usually before 1 PM central time) but most orders ship within 24
hours except when placed late on Fridays, weekends, and holidays. If
an order isn't available or isn't going to ship within 24 hours you
will be notified ASAP by email if the email address is provided
is the carrier that we use the most but all other methods are
available including U.S. Postal Service Priority Mail. If you have a
preference for your order we will do everything possible to
accommodate your request. In many cases an order might actually ship
via Fedex or the Post Office if, for instance, we have already had a
pick up by UPS and another carrier is still able to get your order
out that same day. In no case will your order intentionally ship by a
slower method than shown at the shopping cart or otherwise agreed to.
received by 1 PM central time will usually ship that same day but, if
a specific delivery time is critical to your plans, please contact
us to verify availability and ship times. If an item is not
available, we will try to inform you as quickly as possible by email.
Fed Ex, and carriers of that sort will not deliver to P.O. Boxes,
APO, or FPO addresses. An order
requesting delivery to a PO box or APO, FPO address should choose
USPS Priority Mail service
UPS, Fed Ex, and carriers of that sort will not deliver without a
contact telephone number, so be sure to include a contact phone
number with your order.
will see the total shipping charges before you authorize the billing
to your credit card and you will also have the opportunity to go back
and change the method of shipping as often as you want to see what
each method will cost you. Only when you are satisfied with the
method and authorize the charge will you be billed. At any time
through the shopping cart process you can cancel the order. Even
after the order has been placed but before the product
has been shipped we will be glad to cancel the order for you, no
can always determine the cost of shipping an order without giving any
personal information besides your zip code. To see the shipping
options and shipping cost for an order:
the item or items you want to order by clicking the "Add To
Cart" button next to the item;
at the shopping cart, enter just your zip code only
where the “ship to” address information is requested
(column on the left);
the shipping method you want and;
the green "SHIP COST" button
next to the shipping method. The shipping charges for all shipping
options will then appear after a few seconds.
can also call customer service at 1-877-894-1960 7 AM to 7 PM, Mon -
Fri. and 10 AM to 6 PM weekends and holidays. Lines are often busy
but you can leave a message.
the shipping charge on an order shows as $0.00, we will contact you
by email with your actual charges. This can happen when there is too
much weight or too many items for the program to handle in real
time. It could also mean that the shipping method chosen is not
available to the “ship to” address. Example, 2nd Day Air
AM is usually only available to commercial locations.
a specific delivery date is critical to your order please contact us
with your requirements and we will try to help you.
can also email email@example.com
will attempt to ship by whatever means you request but understand
that we are just the go-between for you and the shipping service you
choose. We will use any shipper you choose but we have absolutely no
control over their policies and performance. We have found UPS ground
and express to be the most reliable shipper but we will use any
shipping company you request. We collect the shippers charges for you
and transfer those charges to the shipper you have chosen. We then
transmit the “ship to” information from your order to the
shipper for you. If you have problems with deliveries we will attempt
to help you resolve them.
orders that are refused and returned will be charged the original
shipping cost plus any expenses incurred by the return. All orders
that cannot be delivered because of customer error and are returned
will be charged the original shipping cost plus any expenses incurred
by the return. Again, if you have problems with deliveries we will
attempt to help you resolve them.